PAYMENT GUIDE
Available methods depend on whether this is your first visit. Reception confirms the full service price, transportation fee and any processing fee before the reservation is finalized.
PAYMENT BY VISIT
Choose the method available for your visit. Fees below apply only to the payment method and do not replace course or transportation charges.
Credit cards are not available for a first visit.
Please use cash, PayPal or Wise. Reception confirms the final amount before sending payment instructions.
BEFORE PAYMENT
Do not send payment before reception has confirmed availability and the final amount.
Share the date, time, hotel, therapist and course.
Reception confirms course, options, transportation and the applicable processing fee.
Use only the payment details sent directly by TEM reception.
※ UnionPay, Alipay and WeChat Pay are currently unavailable.
QUICK ANSWERS
Contact the concierge before booking if you need help selecting a method.
No. Credit card payments are currently unavailable. Please use cash, PayPal or Wise.
PayPal and Wise are available with a 13% processing fee.
Before the reservation is finalized. Reception confirms all applicable charges in advance.
Yes. JPY, USD, EUR and other major currencies are accepted. Reception confirms the applicable currency and exchange rate in advance.
TEM CONCIERGE
Ask reception about the payment method for your visit before sending any funds.